At Glenbournes, we take pride in delivering excellent service to every customer. We understand that buying a vehicle can feel daunting, so we work hard to make the process as simple and stress-free as possible. But don’t just take our word for it – see what our Autotrader customers have to say about their experience with us.
You can also read more reviews and share your own on Autotrader.
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James A10/08/2025
Negotiated a trade in and purchase with minimal fuss. Straight forward and honest transaction - a real pleasure to deal with. Went the extra mile for us without drama. Will go out of my way to use these chaps again on my next car purchase.
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Clare K11/07/2025
Superb experience with Nick this week. I hate buying cars and having to interact with your usual seller types so I spent a while searching online for a trustworthy homegrown seller and when I met Nick I knew I'd got it right. The car was well looked after and a great price. Can't recommend him highly enough. A really lovely man. Thanks Nick!
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Anonymous25/01/2025
Great experience today dealing with Nick, very knowledgeable and helpful not your usual pushy car salesman, would definitely recommend these guys and will be searching here first in the future
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Clive H19/01/2024
Car was immaculate. Nick is a true gent. I would highly recommend this garage.
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A J08/09/2023
I Just bought a Mercedes E Classe from Glenbourns and Nick was a gentleman and pleasure to deal with. I Would highly recommend.
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Graham H10/08/2023
Fantastic service from Nick who has just supplied me with a truly immaculate Mercedes. From initial phone enquiry to collection today all my dealings have been handled with old school courtesy. The car itself has been beautifully valeted inside and out and was supplied with all handbooks and full MB service history. I will definitely be recommending Nick to anyone requiring a second-hand car.
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Anonymous05/12/2022
Excellent experience , Nick was incredibly polite, relaxed, down to earth and a pleasure to deal with. Really pleased with my pick up and the part exchange process was seamless. Perfect!
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Gary B22/11/2022
Bought a car today from Nick & just wanted to say that there are still some decent honest car traders still in the business. Very genuine & honest, not many of them left. Got a great deal on the car, described the car perfectly over the phone. Didn’t put any pressure on me when I turned up an viewed it. As I said there are not many of these people left so would recommend them highly to anybody that wants a hassle free experience
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Stefano L25/10/2021
I bought a Mercedes SLK from Nick at Glenbournes over the telephone. I live in Tynemouth which on the North East coast. As with any vechicle over 10 years old there is the likelyhood of things going wrong. After a few days the ESP light came on. I messaged Nick via What's App and he replied immediately. He agreed to have the car checked by my local MB Specialists (who are very good). Upon having the full diagnostics check, it was a faulty Steering Angle Sensor that needed replpacing. Once again Nick dealt with this in a speedy and no nonsense manner. In this day and age of dog eat dog and dodgy people, it is Truly a Pleasure to Deal with someone who stands behind their product and act in an ethical manner. Nick is a true Gentleman. I highly recommend anyone looking to buy a used car, that they make Nick their first port of call. I know that in the Future I Will. Thanks again Nick.
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Rob W14/07/2021
I've brought two cars from this company over the last few years and they have been spot on. Great cars and super friendly staff that go out their way to help you. The whole experience from start to finish was brilliant, I'm very happy with my latest purchase and will definitely be coming back again for any future cars, thanks guys.
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Mike J17/01/2021
Bought a BMW Cabriolet from Glenbournes in September and can't praise them too highly. The car was exactly as described and fairly priced. They dealt with an electronic malfunction promptly and without complaint and are now dealing with an oil leak which occurred just before their 3 month warranty expired. It's a pleasure to deal with a true gentleman!

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